Introduction & Purpose
Ad444 is a trusted online gaming platform in Bangladesh. We believe that protecting our users' personal information is one of our most important responsibilities. This Privacy Policy applies to all users who are registered with or use the services of ad444.
This policy clearly outlines what information we collect, how we use it, who it is shared with, and what measures we take to protect it. Our goal is to let you use ad444 with complete transparency — and total peace of mind.
This Privacy Policy is our Terms & Conditions Must be read together. Both documents combined form the legal basis of your relationship with ad444.
What Information We Collect
When you create an account, play on the platform, or contact support — information is collected in various ways. A full breakdown is provided below.
Information Collected Directly From You
- Identity Information: Full name, date of birth, nationality, national ID or passport number.
- Contact Information: Mobile number, email address, current address.
- Financial Information: Payment method details (bKash, Nagad, Rocket number) and transaction history.
- Verification Data: Copies of documents submitted for the KYC verification process.
- Communication Records: Information provided when you contact us via Live Chat, email, or phone.
Automatically Collected Information
- Device Information: IP address, browser type and version, operating system, device ID.
- Usage Data: Pages visited, time spent, and games played.
- Transaction Logs: Dates, amounts, and methods of deposits and withdrawals.
- Cookies & Tracking: Browsing data collected in accordance with our cookies policy.
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | Account verification, OTP, notifications | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| IP Address | Security Monitoring & Fraud Prevention | Automatic |
| Gaming History | Responsible Gaming Monitoring | Automatic |
| KYC Documents | Fulfilling Legal Obligations | Where Applicable |
How Your Information Is Used
Ad444 uses the information it collects solely for specific, legitimate purposes. No data is used for unrelated activities.
- Account Management: To create, verify, and keep your account secure.
- Transaction Processing: To manage all financial transactions related to deposits, withdrawals, and bonuses.
- Service Quality Improvement: To personalize your gaming experience and resolve platform issues.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Legal Obligations: To meet the requirements of applicable laws and regulatory authorities.
- Promotional Communications: To send you offers and updates with your consent (opt-out available at any time).
- Responsible Gaming: To identify signs of addictive behavior and provide appropriate support.
Cookies & Tracking Technology
The ad444 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help recognize you when you return.
Types of Cookies We Use
- Essential Cookies: Used to maintain login sessions, security verification, and core functionality. These cannot be disabled.
- Performance Cookies: To monitor website page load speed and overall user experience.
- Functional Cookies: To remember your preferred language, theme, and other settings.
- Analytics Cookies: To understand which features are used most — completely anonymously.
You can disable non-essential cookies through your browser settings, though some features may not function correctly as a result.
Data Protection Measures
Ad444 maintains the highest industry-standard technical and organizational security measures to protect your privacy.
- 256-bit SSL Encryption: All communication between you and our servers is encrypted.
- Two-Factor Authentication: An additional layer of security when accessing your account.
- Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
- Regular Security Audits: Regular security audits conducted by third-party experts.
- Limited Access Policy: Only authorized personnel have access to the data they need.
- Data Backup: Regular backups are stored on encrypted servers.
How Long Information Is Retained
Ad444 does not retain your data longer than necessary. That said, certain information must be kept for a defined period to comply with legal obligations.
- Account Information: For the duration of an active account and a minimum of 5 years after closure.
- Transaction Records: A minimum of 5 years in accordance with anti-money laundering laws.
- KYC Documents: 5–7 years, in accordance with regulatory requirements.
- Support Conversations: Up to 2 years after a matter is resolved.
- Cookie Information: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
Your Rights
As an ad444 user, you have the following rights over your personal data. Contact our support team to exercise any of these rights.
Rights requests are typically responded to within 30 business days of receipt. In complex cases, this may extend to a maximum of 90 days.
Third-Party Links & Services
The ad444 platform may integrate third-party services such as payment gateways or game providers. These parties have their own privacy policies, and ad444 is not responsible for their data collection practices.
We enter into strict data processing agreements with all third-party partners, ensuring they use your information only to provide the agreed services and comply with ad444's privacy standards.
Protection of Minors
Ad444 is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and proof of age is required during the KYC process.
If we become aware that we hold data belonging to a minor, that account will be closed immediately and the relevant data deleted. Parents or guardians may contact us if a minor has created an account.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered mobile number or email. The "Last Updated" date at the top of this page always reflects the most current version.
Continued use of the platform following any updates constitutes your acceptance of the revised policy. We recommend reviewing this page regularly.
Contact Us
For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us through the following:
Privacy-related requests are typically responded to within 7 business days. Complex cases may take up to 30 days.
Why ad444's Privacy Policy Can Be Trusted
We don't just make promises — we back them up at every step.
Maximum Encryption
Every transaction and piece of personal data is protected by 256-bit SSL encryption. Bank-grade security is always active at ad444.
No Data Sales
Ad444 never sells your data to advertisers or third parties. Your information is used solely to improve the services we provide.
Your Control
You have full control over your personal data — view, correct, or delete it at any time by contacting our support team.
Transparent Retention Policy
Retention periods are clearly stated for all data. Once no longer needed, information is securely deleted.
Freedom to Opt Out
You can opt out of marketing messages at any time. We respect your preferences.
Fast Response
All privacy-related requests receive a response within 7 business days. Our dedicated team is always ready to help.
Frequently Asked Questions
Answers to the most frequently asked questions about our Privacy Policy.